At WAV Group, we were inspired to learn more about homeownership portals because of our own very real need to manage four personal properties. Managing properties in three distinct locations required us to keep track of preferred vendors for plumbing, heating, air conditioning, and other essential services. We also needed a way to memorialize vendors we used for repairs, painting, and landscaping. Additionally, we needed reminders for routine maintenance tasks. Managing one home is challenging enough, but managing four is even more complicated. Who remembers the last time they changed a furnace filter or cleaned out a dryer vent?

We started using Homeowner.ai a few years ago, and it has been a game-changer. It helps us track even the smallest details, like paint colors. We upload the paint chip and formula so that when a wall gets chipped, we don’t have to search for an old, empty paint can to fix it. These systems are also excellent for storing important documents such as deeds, mortgage papers, appraisals, rental agreements, and insurance policies. Instead of stuffing these documents into a drawer where they’re hard to find, we upload them for easy reference.

Another valuable feature of these portals is the ability to track the value of each property. We receive regular updates on the worth of our homes and insights into market trends. This helps us determine if it’s time to sell, update, or expand a property.

Our Homeowner.ai portal was introduced to us by one of our favorite agents when it was called Milestones. Knowing that we own properties in three states, this tool allows them to support our needs not only in their local market but also by referring us to other agents or contractors as needed in other states. This has significantly expanded our relationship with them.

Having a centralized location for all things related to our properties has been a godsend. Just this week, I used my homeownership portal to find the vendor who installed our furnaces in our Buffalo house. Thanks to this, we were able to get it serviced and repaired within 24 hours because we knew exactly who to call—a contractor already familiar with our home and furnace. It makes life so much easier!


Learn more about the growing consumer interest in homeownership portals in our new report – 2025 Homeownership Management Interest Survey

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