About Marilyn Wilson

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So far Marilyn Wilson has created 544 blog entries.

Town Hall Meetings Can Help Your Customers Know That Your MLS is Headed in the Right Direction

Organizational success is heavily reliant on the satisfaction of its customers. The local Multiple Listing Service (MLS) plays a pivotal role in creating a business-friendly environment that enables agents and brokers to maximize the potential of their businesses. However, the effectiveness of the MLS's efforts to address customer needs is dependent on the clarity of its organizational goals and its ability to communicate them effectively.

By |2025-03-16T06:01:20-07:00April 6th, 2023|Associations, MLS, MLS Insights|Comments Off on Town Hall Meetings Can Help Your Customers Know That Your MLS is Headed in the Right Direction
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Getting ready to pass the Baton of Leadership – A practical guide to Succession Planning

Succession planning is a crucial aspect of any organization, and the real estate industry is no exception. It is no secret that there is a significant talent gap in the industry with aging boomers who have experience and the up and coming leaders that have not yet had chances to be tested. Those new leaders will bring fresh ideas and renewed energy to your organization, if you nurture them. The BATON framework can help real estate organizations ensure that they have a smooth transition of leadership, and that their business continues to thrive for years to come.

By |2025-03-16T06:00:03-07:00April 3rd, 2023|Associations, MLS, MLS Insights, Recruiting|Comments Off on Getting ready to pass the Baton of Leadership – A practical guide to Succession Planning
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Not all Consumers Believe Commissions are a Mystery

Reading the disturbing news about yet another Class Action Lawsuit facing our industry is upsetting to all of us, needless to say. For those that are losing sleep over the implications of the potential outcomes of these lawsuits to their bottom-line, I thought you might want to read a bit of reassuring news, directly from consumers.

By |2025-03-16T05:58:58-07:00March 30th, 2023|Broker-Agent Information, Industry Observations, Research|Comments Off on Not all Consumers Believe Commissions are a Mystery
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WAV Group Releases 2023 Brokerage Technology Study

In today’s fast-paced real estate market, technology has become a crucial component of broker success. WAV Group’s 2023 Broker Technology Study captured broker technology usage patterns and their perceived impact on business and agent success.   Technology plays a significant role in the success of brokers and MLSs in today’s real estate market. While brokers are generally supportive of their technology stacks, they do believe that technology is not being leveraged to its fullest extent. There is room to better promote why and how agents will benefit if they fully embrace technology offered by their brokerage. 

By |2025-03-16T05:58:09-07:00March 28th, 2023|Broker Information, Broker Technology Research, Real Estate Technology, Research|Comments Off on WAV Group Releases 2023 Brokerage Technology Study
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Dream Job Alert: NIRA MLS Seeks Director to Elevate Service & Growth

The Northwest Indiana REALTORS® Association Multiple Listing Service is looking for its next progressive Director of MLS to take the 4,000+ subscriber MLS to its next level of prosperity, relevance, and growth. In 2022, NIRA MLS helped facilitate nearly 11,000 transactions representing approximately $3.5 billion in sales volume.

By |2023-03-21T13:22:45-07:00March 21st, 2023|Announcements, MLS, Recruiting|Comments Off on Dream Job Alert: NIRA MLS Seeks Director to Elevate Service & Growth
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Denver Metro Association of REALTORS® Seeks Visionary CEO to Propel Growth and Advocacy Efforts

The Denver Metro Association of REALTORS®(DMAR) is looking for its next progressive CEO to take the 8600-member organization to its next level of prosperity, relevance, and growth.

By |2023-03-18T08:33:55-07:00March 16th, 2023|Associations, Recruiting|1 Comment
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[WEBINAR] The Future of MLS Customer Satisfaction: The WAV Group Customer Experience Index Report

The real estate industry is challenging and agents today need all the support they can get to keep their businesses successful. That's why it's important to take advantage of tools and resources that can help improve the MLS experience for your subscribers. The WAV Group Customer Experience Index (CXI) Report is one such tool that provides comprehensive insights into customer satisfaction, and it's something that every MLS organization can benefit from. 

By |2025-03-16T05:42:43-07:00March 9th, 2023|MLS, MLS Insights, Webinars|Comments Off on [WEBINAR] The Future of MLS Customer Satisfaction: The WAV Group Customer Experience Index Report
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Clear brand messaging and value proposition is important for your MLS

As real estate professionals, your customers understand the value of building brand awareness and communicating their value proposition. As a multiple listing service, you should never take for granted that your customers know you and truly understand all you can offer them. One of the insights the WAV Group Customer Experience Index revealed is that sometimes REALTOR associations that also run an MLS could improve customer satisfaction by more clearly communicating the MLS’s brand and value proposition, separate from the association.

By |2025-03-16T05:41:55-07:00March 9th, 2023|Marketing, MLS, MLS Insights|Comments Off on Clear brand messaging and value proposition is important for your MLS
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Why the Top MLSs Invest in Local Insights for Their Websites

Real estate transactions have always been driven by data, and now more than ever, expanded location data has become critical for MLSs trying to improve the consumer home search. In this masterclass, moderated by Marilyn Wilson (Founding Partner, WAV Group), you will gain valuable insights from a panel of industry experts on how offering location insights has become so crucial to the MLS websites.

By |2025-03-16T05:41:09-07:00March 2nd, 2023|MLS, MLS Insights, Real Estate Technology|Comments Off on Why the Top MLSs Invest in Local Insights for Their Websites
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Industry Veteran Bondilyn Jolly Joins the WAV Group Executive Team to launch Marketing Agency

WAV Group is expanding its marketing capabilities with the launch of its full service marketing agency, led by Bondilyn Jolly.

By |2023-02-28T10:49:36-08:00February 28th, 2023|Announcements, Marketing, Our Company, Our Services|Comments Off on Industry Veteran Bondilyn Jolly Joins the WAV Group Executive Team to launch Marketing Agency
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Dave Howe to be Chief Executive Officer of MetroList in addition to his role as President.

Congratulations to Dave Howe on his appointment as the Chief Executive Officer of MetroList MLS. Dave has been instrumental in enhancing the customer experience at MetroList for many years. He and his team have also established a strong business partnership with brokers in their market, delivering thousands of leads that comply with the Fair Display Guidelines, further strengthening their business generation partnership and brand value for subscribers.

By |2023-02-02T12:46:41-08:00February 2nd, 2023|Announcements, MLS, MLS Insights, Press Releases|Comments Off on Dave Howe to be Chief Executive Officer of MetroList in addition to his role as President.
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