MLS Insights Archives

Broker Intellectual Property At Risk

Many real estate brokers are being asked to sign new MLS Participant Agreements. The cause for a new agreement is based upon the MLSs efforts to support real estate brokers to protect their intellectual property. This is a very important initiative that every broker should take very seriously. Every broker should also consult with their attorney to discuss ramifications and meet with the MLS in a forum to discuss the best path. There are a couple cases before state supreme courts (MD and MN) that are ruling on the ability for the MLS to defend the intellectual property rights when [...]

By Victor Lund|2018-05-03T21:24:20-07:00December 20th, 2013|Broker Technology Research, Broker-Agent Information, Main category, MLS Insights|Comments Off

Build Broker Support of your MLS Consumer Website with this FREE tool!

Build Broker Support of your MLS Consumer Website with this FREE tool! MLS Consumer Facing websites collectively deliver millions of leads and thousands of inquiries for their subscribers every year. In every market that I have evaluated the MLS delivers 2 to 3 times the number of inquiries that any other leading third party site does including Zillow and Trulia. Sadly, most brokers and agents are not aware of this amazing value they receive from their MLSs. I solidly believe that if MLSs did a better job of communicating the amazing marketing value of these sites, brokers of all sizes [...]

By Marilyn Wilson|2018-05-03T21:24:21-07:00December 19th, 2013|Broker Technology Research, MLS Insights, Technology Evaluation|Comments Off

How Great Companies React To Feedback

AgentMatch from realtor.com was a solution that was tested in two real estate markets – Boulder, CO and Las Vegas, TX. The pilot program was developed as a service to connect consumers with agents based on performance, interests and recommendation data. Putting aside the debate about the strengths or weaknesses of this form of rating an agent, there is plenty to learn from how it was rolled out, how feedback was generated, and how the company reacted to the feedback. Pre-roll Out Decisions With any new service, the first question should be opt-in or opt-out. WAV Group has always recommended [...]

By Victor Lund|2018-05-03T21:24:22-07:00December 13th, 2013|Broker-Agent Information, Main category, MLS Insights|Comments Off

Top 5 Broker Website Trends for 2014

There is a significant gap in the depth of information found on listing portals vs. broker websites today. Aside from marketing acumen and marketing investment, the quality of the experience is simply better on many portal sites. A few years ago, portals dominated brokerages with map search. As brokers got a handle on that, portals evolved with the single, Googlesque search bar. Most good broker sites have gotten a handle on that now too. But the bar continues to move in new directions. The biggest gap seems to be the information contained on the listing detail page. I had a [...]

By Victor Lund|2018-05-03T21:24:22-07:00December 11th, 2013|Broker Technology Research, Main category, MLS Insights|1 Comment

Support MLS Domains Association

WAV Group would like to share an update that was released today from the MLS Domains Association. If you are not familiar with the initiative, it is a collaboration of companies that seek to buy the domain extension of DotMLS. ICANN, which is the international group that determines domain extensions is in the business of licensing domains to legitimate parties. Determining what a Legitimate Party is can be quite a cumbersome (and expensive) task. .Com, .Biz, .Gov, and all of the county domains like.CA.IT and the like have already been issued. ICANN became widely known when they issued.XXX. ICANN is [...]

By Victor Lund|2018-05-03T21:24:23-07:00December 10th, 2013|Main category, MLS Insights, Press Releases, Strategic Planning|2 Comments

It’s Your Data – Make Sure You Can Use It!

I do a lot of work helping MLSs choose their next MLS technology vendor and I also work with brokers that use multiple real estate technology tools. The one thing both sets of technology have in common is the fact that without good data the technology is worthless. Numerous roadblocks exist today, however, on the data front that often derails the best software. Some roadblocks come from within the MLS but some come from the technology vendors themselves. MLSs can serve as roadblocks to listing and sales data at the source, meaning they may put arbitrary restrictions on data use [...]

By THE WAV GROUP|2018-05-03T21:24:23-07:00December 9th, 2013|Broker Technology Research, Main category, MLS Insights, Technology Evaluation|Comments Off

Why are MLSs surprised?

WAV Group has been purposefully quiet during the storm of enlightenment whereby the industry pundits that recognize the role of the real estate broker in our industry. In truth, the leading MLSs in America are perfectly cognizant of the role and needs of brokers in real estate. Frankly, many of The Realty Alliance brokers own MLSs or are standing members of the Board of Directors. Even in the absence of having a broker-owned MLS or having broker led governance in your MLS, there is plenty that you can do that involves the broker in your MLS strategic planning. Every WAV [...]

By Victor Lund|2018-05-03T21:24:24-07:00November 5th, 2013|Broker Technology Research, Broker-Agent Information, MLS Insights, Our Company, Our Services|Comments Off

What would it take for YOU to be one of the Top 100 most Loved Brands in the World?

Anybody that runs a company wants to believe that consumers LOVE their brand – after all we love our brands don’t we? While that’s a great goal, it’s a lot harder than it looks to create a strong emotional connection with your customer base. Apco Worldwide, a public relations firm recently fielded a global survey. Here’s the list of the Top 100 Most Lived brands. According to Apco’s press release, here’s what it takes to rank as a loved brand: “APCO's proprietary Emotional LinkingSM model served as the basis for evaluating the companies by measuring consumers' emotional attachment to brands [...]

By Marilyn Wilson|2018-05-03T21:24:24-07:00November 4th, 2013|Broker-Agent Information, Marketing, MLS Insights|Comments Off

Cheap MLS Systems

The results are in from the annual WAV Group MLS Technology Survey. We will be working on the report in the coming weeks. Last year’s report showed that there were not any MLS software solutions with super high ratings. This year’s survey showed that the ratings have dropped down for every vendor. What can be done about that? As you may know, WAV Group provides RFP services to MLSs who are facing a contract termination date. It is smart to shop around to see if there are solutions that are better shaped to meet the evolving needs of agents and [...]

By Victor Lund|2018-05-03T21:24:24-07:00November 1st, 2013|Main category, MLS Insights, Product Management, Suveys and Research|5 Comments

Is too much Agent- Centricity at the heart of the industry dysfunction?
Gallery
Is too much Agent- Centricity at the heart of the industry dysfunction?

Clients, Main category, MLS Insights

Is too much Agent- Centricity at the heart of the industry dysfunction?

A couple of months ago I wrote a post called the “Challenge for Positive Change” that highlighted many of the relationship dysfunctions we are experiencing in the industry today. We have the honor of working with large brokers as well as MLSs, Associations, technology companies and even title and home warranty providers. We see misperceptions and distrust running rampant between each of these groups. It’s clear that there are many that are feeling as though our industry could be working together much better than it is at the moment. Fast forward a few weeks and we get to CMLS and [...]

By Marilyn Wilson|2018-05-03T21:24:24-07:00October 24th, 2013|Clients, Main category, MLS Insights|Comments Off

IDX Reboot
Gallery
IDX Reboot

Main category, MLS Insights, Technology Evaluation

IDX Reboot

This is a rather obscene notion, but sometimes the best way to innovate is to ask a bunch of questions about the status quo. For brokers and MLSs to innovate, they need to question the effectiveness of IDX. I would not question its value. Rather, I believe that it has uncompromising value to MLS participants and subscribers. I question how we can make it more valuable. Perhaps it is time for a reboot. A reboot is a process where you turn something off and turn it back on to stop routines from running that undermine the operation of the machine. [...]

By Victor Lund|2018-05-03T21:24:25-07:00October 24th, 2013|Main category, MLS Insights, Technology Evaluation|2 Comments