Tips on Choosing the Right Mobile Solution For Your MLS

For years now our industry has talked about how mobile devices will soon be the primary device used by agents in their day-to-day business.   We have been waiting for our MLS vendors to introduce cutting edge mobile products that would allow this vision of our future to become real.  Advances in mobile are coming, however, not all MLS vendors have kept pace  There has been progress and some solutions are better than others but the reality is, because MLS vendors were slow to provide really compelling mobile solutions, 3rd party mobile vendors saw an opportunity and filled the void.  It [...]

By |2018-05-03T21:24:38-07:00April 11th, 2013|Main category, MLS Insights, Our Company, Our Services|3 Comments
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Managing MLS Channel Conflict

On the business-to-business side of real estate, there are entities that cooperate with one another that also compete with one another. A common term for this in modern business management is a neologism called coopetition. Brokers competing against each other participate together in the MLS to share information and offer of compensation; and may be related to the same franchise. Agents who compete with each other participate in Associations of REALTORS and are often members of the same brokerage or franchise. Associations who compete with each other sometimes cooperate in offering MLS services. Within this system of collaboration, there are [...]

By |2018-05-03T21:24:38-07:00April 11th, 2013|Main category, MLS Insights, Our Services, Strategic Planning|Comments Off on Managing MLS Channel Conflict
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When disaster strikes your online software systems

Over Easter weekend, an outage happened to the largest real estate technology company in America. They recovered quickly and elegantly. On another side of life, a broker client of ours with 400 agents was given one-week notice that the company who provided Microsoft Exchange Mail services is going out of business. The realty is that software systems and hardware systems break. And when it happens, it is very disruptive. It is a good idea to think about your disaster plan every year, and review your vendor contracts. You should have a document that outlines everything that happens when systems fail. [...]

By |2018-05-03T21:24:38-07:00April 3rd, 2013|Broker-Agent Information, How to Make Strategic Planning Really Work in your MLS, Main category, MLS Insights|6 Comments
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NAR REach Program announces 6 companies joining accelerator

For those of you who do not know, there is a derivative initiative of NAR's Second Century Ventrures venture capital fund called REach. The REach program has a grand board of advisors, and a board of mentors. The program requests submissions from companies who are looking to enter the real estate industry. If selected, the REach programs provides support and advisory services to these businesses so that they hit the ground running with some industry awareness. Here are the top 6 BombBomb - Provides a complete e-mail and video marketing platform for developing, sending and tracking results of traditional and video e-mail [...]

By |2018-05-03T21:24:39-07:00March 26th, 2013|Broker Technology Research, Main category, MLS Insights, Press Releases|1 Comment
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Managing Your Training Department

Training, support, and customer service are key features to any organization in real estate. Although these are three separate functions in large organizations, they typically are handled by one or two departments in most real estate organizations. For the purpose of this article, we will discuss this as one department, Training. WAV Group encourages the discipline of measuring satisfaction with the training department whenever a real estate organization performs focus groups, telephone interviews, or user surveys. Frequently the primary reason for dissatisfaction with a product or service is grounded in some part by poor training. Real estate is an adult [...]

By |2018-05-03T21:24:39-07:00March 23rd, 2013|Broker-Agent Information, Main category, MLS Insights, Our Services, Reports|Comments Off on Managing Your Training Department
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Houston Association of REALTORS® study clearly demonstrates importance of embracing the rental/sales lifecycle.

If you visit any of the large third party property search sites today you will see a significant focus on the rental market. In most cases, rentals are now getting just as much focus as residential sales.  A few months ago Zillow purchased Rentjuice again underlines the growing importance of the rental market. They paid $16mm for the company to take advantage of its younger, renter focused 2.8 million viewers. Zillow, once again, is closely watching what real estate consumers are looking for.  They are addressing their needs with an aggressive push into the rentals space and are WAY ahead [...]

By |2018-05-03T21:24:39-07:00March 22nd, 2013|Main category, MLS Insights, Reports, Suveys and Research|6 Comments
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RBI Goes Nationwide With CoreLogic

rbiEXPERT is now being launched nationwide through a partnership with CoreLogic. MLSs interested in this service should contact RBI or CoreLogic to reserve placement in the integration schedule. RealEstate Business Intelligence, or RBI is a subsidiary of Metropolitan Regional Information Systems, or MRIS. The company was formed to meet the market analytic needs of roughly 40,000 subscribers to the MLS system in the Mid-Atlantic States – Maryland, Virginia, Washington DC, parts of Pennsylvania, Delaware, and West Virginia. Their premium product, rbiEXPERT allows professionals to slice, dice, visualize, and share real estate market trends with their buyers and sellers in the [...]

By |2018-05-03T21:24:39-07:00March 22nd, 2013|Broker Technology Research, Main category, Marketing, MLS Insights, Press Releases|Comments Off on RBI Goes Nationwide With CoreLogic
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Remembering Pat Bybee

All of us at WAV Group want to acknowledge our friend and colleague, Pat Bybee who was taken from us recently in a tragic car accident. Our prayers and sincere condolences go out to her family.  Pat will be missed by all that know her. Until resigning in 2011, Pat served as the president and CEO of Metrolist MLS in Denver for 27 years.  Pat was a true industry professional, a friend to many and her enthusiasm, smile and dedication will be missed by all that knew her.  Pat Bybee Scholarship A scholarship in Pat's name at the Burns School [...]

By |2018-05-03T21:24:39-07:00March 22nd, 2013|Main category, MLS Insights|Comments Off on Remembering Pat Bybee
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Goodbye Mongofax

Mongofax was awesome. Now it is no more. The company is closing today. It is never a celebration when companies go away - jobs are lost and customers who relied on their services scramble to find a replacement. I am pretty sure that their primary marketplace was in Florida. Instanet, which supports faxing as a feature of their forms solution may have put pressure on Mongofax. According to a post by Jeremy Crawford of MLS listings over on the VendorAlley Blog - the Mongofax's patent is available for purchase For Associations and MLSs that offer ZipForms, be aware that zipVault can [...]

By |2018-05-03T21:24:40-07:00March 15th, 2013|Main category, MLS Insights|Comments Off on Goodbye Mongofax
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Monetizing Listing Data…Is it Possible? Let’s find out in 2013

To Syndicate or not to Syndicate, that is NOT the question! WAV Group Response What an exciting day in real estate media. 1000Watt Consulting is having a spirited discussion blog to blog with Dale Ross of NAR's RPR. And, in an exciting development, Zip Realty did a data accuracy study that somewhat mirrored the WAV Group data accuracy research performed for brokers, Redfin, Windermere, and Long and Foster. They concluded that 30% of the listings on Zillow and Trulia are not on the market. To keep things rolling along, my friend Saul Klein from Yardi published a spirited article about [...]

By |2018-05-03T21:24:40-07:00March 6th, 2013|Broker-Agent Information, Main category, Marketing, MLS Insights, Product Management|1 Comment
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Move releases the new Realtor.com Brand

We have seen some re-branding released recently from leading real estate consumer brands. Today we see the release of the new Realtor.com – where home happens. Last year saw the rebirth of Century 21 – Stronger, Bolder, Faster. These are very well recognized consumer brands. MOVE EVP Marketing, Barbara O’Connor and her team took a close look at the Realtor.com brand within a year of her arrival at the company. I am excited to see how this new treatment works out. I can assure you that they have likely exhausted focus groups to predictably make a selection that reaches their [...]

By |2018-05-03T21:24:40-07:00March 5th, 2013|Main category, MLS Insights|2 Comments
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IRES MLS Launches Tablet Solution

WAV Group MLS Customer Satisfaction Surveys have demonstrated that agents want the ability to access all of their MLS services on the iPad or other tablet device. It is refreshing to see IRES MLS in Colorado take on that need and address it by launching their own iPad app for members. IRES built their iPad application themselves, proving that some MLSs with strong developers can accomplish the delivery of MLS services on an iPad quickly and cost effectively. The IRES app supports the most meaningful and highly used features of the MLS service, including full listing search of all MLS [...]

By |2018-05-03T21:24:40-07:00March 4th, 2013|Main category, MLS Insights, Press Releases|Comments Off on IRES MLS Launches Tablet Solution
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