MLSs Not Endeavoring to Protect Broker Listings are in Copyright Breach

Because the MLS licenses the data from the broker, they must uphold their side of the bargain.

By |2024-06-09T23:33:59-07:00June 10th, 2024|Broker Information, Data-Driven Culture, MLS Insights|Comments Off on MLSs Not Endeavoring to Protect Broker Listings are in Copyright Breach

Microsoft Bing Real Estate Portal in Violation of Copyright Infringement – MLSs Must Act Immediately

This may be a make or break moment for MLS.

By |2024-06-04T14:18:15-07:00June 4th, 2024|MLS Insights, Real Estate Technology|Comments Off on Microsoft Bing Real Estate Portal in Violation of Copyright Infringement – MLSs Must Act Immediately

Brokers and Tech Vendors Demand A Less Fragmented MLS Data Access System

The industry is moving in a positive direction to eliminate fractionalization of MLS data.

By |2024-05-03T06:42:43-07:00May 2nd, 2024|Broker Technology Research, MLS Insights, Real Estate Technology|Comments Off on Brokers and Tech Vendors Demand A Less Fragmented MLS Data Access System

Maximizing MLS Tool Utilization: Tailoring Training for Power Users

It’s not at all unusual for MLS organizations to be disappointed by the limited adoption of MLS tools among top-producing members. Despite the undeniable benefits these tools offer, many power users seem reluctant to fully embrace them. Since top producers are the ones driving the success of a real estate market, it is imperative to find ways to engage them with training designed for the unique needs of those that complete several transactions per month. 

By |2024-07-11T07:38:55-07:00April 29th, 2024|MLS, MLS Insights, Product Management, Real Estate Technology|Comments Off on Maximizing MLS Tool Utilization: Tailoring Training for Power Users

Safeguarding Success: How to mitigate risk from potential DOJ mandates and other outside threats

In the ever-evolving landscape of the real estate industry, Multiple Listing Service (MLS) executives face a myriad of risks that have the potential to disrupt operations, tarnish reputation, and compromise data integrity.  In such a dynamic environment, proactive risk management is not just advisable — it's imperative. In this article, we'll explore the importance of “scenario planning,” or anticipating and mitigating the worst-case scenario within MLS organizations, and we’ll outline strategies for fostering a culture of preparedness and adaptability.

By |2024-04-25T08:09:27-07:00April 25th, 2024|Industry Observations, MLS, MLS Insights, Strategic Planning|Comments Off on Safeguarding Success: How to mitigate risk from potential DOJ mandates and other outside threats

Is it time to trim the punitive tone off Compliance Communications?

MLS executives deeply understand the critical role compliance plays in maintaining data accuracy and integrity within their systems. Through the hundreds of thousands of subscribers we have surveyed via the WAV Group Customer Experience Index, we have noticed a correlation between the severity of the tone of compliance communications and overall MLS satisfaction.  The way that an MLS communicates compliance issues to its members can significantly impact their perception of the organization and the strength of their collaborative relationship. Finding the right balance between creating a sense of urgency and duty, and angering or frustrating subscribers is a very difficult line to draw. 

By |2024-03-25T09:44:11-07:00March 25th, 2024|MLS, MLS Insights|2 Comments

Enhancing Real Estate Sales: The Crucial Role of Technology Training

I think we can all agree at this point that keeping up with technological advancements is no longer a choice but a necessity for success. However, amid the excitement of embracing new technologies, the practical application often gets overlooked. This oversight can hinder agents from leveraging technology to its full potential, especially when it comes to optimizing the sales process.

By |2024-03-14T10:01:10-07:00March 14th, 2024|Associations, MLS, MLS Insights, Real Estate Technology|Comments Off on Enhancing Real Estate Sales: The Crucial Role of Technology Training

Building Bridges: The Case for Statewide Standardized MLS Rules

Real estate agents and brokers are no strangers to the challenges posed by multiple listing service (MLS) systems operating across different regions. This was highlighted in recent results from the WAV Group Customer Experience Index survey, which revealed agents’ and brokers’ desire for consistency in rules and regulations across all MLS systems statewide.

By |2024-03-05T13:59:13-08:00March 5th, 2024|MLS, MLS Insights, Research|Comments Off on Building Bridges: The Case for Statewide Standardized MLS Rules

How does an MLS with non-REALTOR subscribers address the Code of Ethics?

According to a recent NAR study, 38% of all MLSs offer non-REALTOR subscriptions and 61% of larger MLSs have taken this step. The multiple listing service (MLS) plays a crucial role in facilitating property transactions. However, a common concern arises when MLS includes non-REALTOR subscribers: how are the principles of the REALTOR®  Code of Ethics upheld in such instances? Since non-REALTORS are not obligated to adhere to the code of ethics like REALTORS are, how do MLS entities ensure ethical standards are maintained across the board?

By |2024-03-04T10:46:21-08:00March 4th, 2024|MLS, MLS Insights|Comments Off on How does an MLS with non-REALTOR subscribers address the Code of Ethics?

Rethinking the MLS as a Monopoly

For decades, Multiple Listing Services (MLS) have been perceived as monopolizing specific geographic areas and agent networks. They've been seen as an exclusive resource for accessing comprehensive property listings and facilitating transactions. However, recent insights from the WAV Group Customer Experience Index have shed light on a surprising statistic: 29% of agents belong to more than one MLS. This revelation challenges the notion of MLS as monopolistic entities and emphasizes the importance of reevaluating their value proposition and fostering collaboration among organizations to better serve the real estate community.

By |2024-02-26T11:45:57-08:00February 26th, 2024|Industry Observations, MLS, MLS Insights|Comments Off on Rethinking the MLS as a Monopoly