MLS Insights Archives

How the MLS ‘Language’ May Die
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How the MLS ‘Language’ May Die

MLS Insights

How the MLS ‘Language’ May Die

In many ways, the MLS is like a dictionary. They each contain the language of their respective communities – in a dictionary, these are words; in the context of the MLS, these are listings. The MLS and the dictionary each began as books and have been modernized and digitized to fit the online space. A dictionary does not tell a story, it is merely a set of words. In a similar way, the tools that are layered on top of MLS data give the agent the ability to verbalize data into meaning. The data does not have real meaning until [...]

By Victor Lund|2018-05-03T21:24:53-07:00August 28th, 2012|MLS Insights|Comments Off

Annual WAV Group MLS Technology Survey – Get the Benefits!

WAV Group has always been passionate about research and helping our industry obtain data that assists professionals in making the right decisions for their organizations. We conduct numerous studies every year to that end and this September we will be fielding one of the most important studies we do, the annual WAV Group 2012 MLS Technology Survey. We started this survey in 2011 meaning 2012 will be the first year we are able to see how this critical data is trending and to see how our vendors are moving up or down in various rating areas. We would like every [...]

By Victor Lund|2018-05-03T21:24:53-07:00August 28th, 2012|Broker Technology Research, Main category, MLS Insights, Our Services, Technology Evaluation|Comments Off

MLS Photo Fail

"A picture is worth a thousand words" is a rather famous old adage that refers to the notion that an idea with complex meaning can be conveyed in a single image. It allows the viewer to experience large amounts of information in a moment, and in doing so - often have an emotional reaction. In real estate, photos are the most powerful and compelling elements of a listing - they are the essence of meaning. Many suggest that without the substance of a photo, you fundamentally do not have a listing. The notion dates back to the days of Aristotle, [...]

By Victor Lund|2018-05-03T21:24:54-07:00August 28th, 2012|Main category, MLS Insights|8 Comments

Contagion is a New Word for Brokers

If you spend much time around me, you would know that I get attached to words like “curate,” and use them so frequently that it annoys the good people who are around me every day. I am working on that. I have been a student of the effort to develop, to launch, and to save the Euro. A currency sharing standard among nations is more serious, and more important than a data sharing standard. However, in many ways real estate data sharing standards are analogous. I love some of the terminology used by economists and leaders to talk about the [...]

By Victor Lund|2018-05-03T21:24:54-07:00August 17th, 2012|Broker Technology Research, Broker-Agent Information, Main category, MLS Insights|Comments Off

Great Companies Execute Effectively

Marilyn Wilson's post yesterday set off a storm. The DMV, known for its historically horrid service experience has changed their ways. They do a good job, at least here in San Luis Obsipo, CA. When WAV Group is providing strategic planning support to an MLS, Association, Technology company, or broker - we measure stuff. There is usually a comparison chart created that shows a checklist of features or service offerings that compares company or product A vs. company or product B, C, and D. This is an important exercise and the information drawn from this type of benchmarking is helpful [...]

By Victor Lund|2018-05-03T21:24:54-07:00August 16th, 2012|Broker Technology Research, How to Make Strategic Planning Really Work in your MLS, Main category, MLS Insights, Product Management, Strategic Planning|Comments Off

Who Has Better Service – Real Estate or the DMV?

So here’s a good one for you…isn’t the DMV one of those organizations that everyone just loves to hate? These bureaucratic organizations have been the brunt of many jokes over the years. They’re known for their rude and inefficient people and processes, right? I say, not so fast, though. We love to criticize them, but guess what? The DMV in California now sends customer satisfaction surveys out to their recent “guests”. In the California DMV they have implemented a ticketing system that makes it easy to get in and out of the office quickly. Why? Because they listened to their [...]

By Marilyn Wilson|2018-05-03T21:24:54-07:00August 13th, 2012|Main category, MLS Insights, Suveys and Research|3 Comments

RE Technology weekly traffic

In a way, RE Technology is a sand box for WAV Group. We get the opportunity to look at patterns of behavior and communications among real estate agents and brokers on a macro level and a micro level. Recently, we began to modify activities to determine how it may impact RE Technology readership. Our latest test was to change the time that the RE Technology daily digest goes out. The RE Technology daily digest is an interesting communication tool. Only agents who opt into getting the RE Technology newsletter receive it. Most agents choose to access RE Technology content through the message [...]

By Victor Lund|2018-05-03T21:24:54-07:00August 10th, 2012|Main category, MLS Insights, Product Management, Technology Evaluation|Comments Off

WAV Group White Paper: Brokers Missing Their Customers

Many real estate brokers believe that search engine optimization is a key tactic to master in their online strategy. There is a tendency to use statistics to make assumptions about your search engine optimization strategy that can lead you astray and have you investing your efforts and marketing dollars ineffectively. We all know the NAR research. 35% of buyers and 40% of sellers start their home search online. This is a totally misunderstood statistic. It does not tell us where the consumer starts their search online. Do not assume that it is a search engine like google, MSN, AOL, or [...]

By Victor Lund|2018-05-03T21:24:55-07:00August 9th, 2012|Broker Technology Research, Broker-Agent Information, Main category, MLS Insights|Comments Off

Defense of Commissions

American business is founded on the principal that pricing for a product or service is based upon what a willing seller will accept, and what a willing buyer will pay. This happens on an individual basis with each transaction, and price fixing is not allowed. Recently, Casey William Hyland who purchased a home from a Home Services of America brokerage, Semonin REALTORS brought a suit challenging the 6% commission rates on real estate transactions. His claim indicated that the 6% rate was price fixing and is a Sherman Anti Trust Act Violation. When there are multiple transactions of commerce, pricing [...]

By Victor Lund|2018-05-03T21:24:55-07:00July 27th, 2012|Broker Technology Research, Broker-Agent Information, Main category, MLS Insights|1 Comment

Zillow brings battle to Listhub

Zillow launched a preemptive strike against Listhub yesterday by requesting IDX feeds from the nation's MLS providers. Zillow Executive Bob Bemis sent an email to all MLS CEOs and Executives titled "Why two data feeds when one will do." In the email, Bemis admits that Zillow.com is focused on improving data accuracy and timeliness. The note goes on to explain that Zillow's IDX service, Diverse Solutions, already has the data, why not allow Zillow to use it for Zillow.com so Zillow can circumvent their reliance on Listhub data feeds. A battle ensued when Listhub got word that Zillow was calling them out on [...]

By Victor Lund|2018-05-03T21:24:56-07:00July 3rd, 2012|Broker Technology Research, Main category, MLS Insights|6 Comments

Dot MLS on Hold?

The Los Angles Times reported today that ICANN, the international non-profit that manages internet top level domains has indicated that they will not be releasing any new TLDs at this time. If you believe the article, this will stall the efforts of the MLS Domains Associationand the Canadian Association of REALTORS who were hopeful that they would be successful at securing the .MLS domain extension for real estate. (MLS Domains and the Canadian Associaton of REALTORS announced that they are working together). But alas, the news sometimes gets it wrong. Which may be the case here according to MLS Domains [...]

By Victor Lund|2018-05-03T21:24:56-07:00June 29th, 2012|Main category, MLS Insights|Comments Off

RE Technology Releases 2012 MLS Technology Guide

MLSs seeking to educate themselves and their members about technology, as well as discover sources of non-dues revenue, can leverage this easy-to-use guide. Arroyo Grande, CA (June 2012) – MLSs and real estate Associations face myriad challenges in today’s changing technology landscape. A new guide from leading real estate technology media site, RE Technology, aims to assist them in overcoming these challenges with descriptions of leading tech companies and products. Interested organizations can download the 2012 MLS Technology Guide for free at RETechnology.com. Information in the guide is presented in a clear, concise format. Product categories covered include agent ratings, [...]

By Victor Lund|2018-05-03T21:24:56-07:00June 27th, 2012|Broker Technology Research, Main category, Marketing, MLS Insights, Press Releases, Technology Evaluation|Comments Off