Why are we not treating MLSs as the Technology Companies they are?

Approximately 75% of MLSs are owned by Associations today. With the history of being launched as a for profit arm of trade associations, MLSs naturally adopted the governance models and board make-up of their parent companies. Here’s why I believe that approach is no longer valid.

REsides is Second Privately Owned MLS to Opt Out of NAR Settlement

A second privately owned MLS has opted out of the NAR Anti-Trust Settlement stating that their rules were always more transparent than the standard NAR rules. A truly broker-centric, independent MLS, Resides.io MLS in Hilton Head, South Carolina is launching an inclusive concessions field and options for brokers to upload listing and buyers broker agreements. The organization is also building forms to make it easier for brokers to adapt to the new changes removing compensation as one of the center points of an MLS.

By |2024-06-25T11:00:38-07:00June 25th, 2024|Announcements, MLS, MLS Insights, NAR, Press Releases|Comments Off on REsides is Second Privately Owned MLS to Opt Out of NAR Settlement

A New Era of MLS Mergers and Acquisitions Arrives

There is very little clarity today about the fast spreading news that Realtor Association shareholders of RE Colorado have given notice that they intend to sell their shares of the MLS to a private equity firm. The Realtor Associations want out of their investment, and it doesn't really matter why. To date no MLS has ever been sold to private equity investors. Some MLSs have been sold outright to fellow Associations and MLS, but to our knowledge, we never seen private equity enter this space until now. This could set off a wave of transactions if private equity starts to pay attention to the profitable business models of Multiple Listing Services.

MLSs Not Endeavoring to Protect Broker Listings are in Copyright Breach

Because the MLS licenses the data from the broker, they must uphold their side of the bargain.

By |2024-06-09T23:33:59-07:00June 10th, 2024|Broker Information, Data-Driven Culture, MLS Insights|Comments Off on MLSs Not Endeavoring to Protect Broker Listings are in Copyright Breach

Microsoft Bing Real Estate Portal in Violation of Copyright Infringement – MLSs Must Act Immediately

This may be a make or break moment for MLS.

By |2024-06-04T14:18:15-07:00June 4th, 2024|MLS Insights, Real Estate Technology|Comments Off on Microsoft Bing Real Estate Portal in Violation of Copyright Infringement – MLSs Must Act Immediately

Brokers and Tech Vendors Demand A Less Fragmented MLS Data Access System

The industry is moving in a positive direction to eliminate fractionalization of MLS data.

By |2024-05-03T06:42:43-07:00May 2nd, 2024|Broker Technology Research, MLS Insights, Real Estate Technology|Comments Off on Brokers and Tech Vendors Demand A Less Fragmented MLS Data Access System

Maximizing MLS Tool Utilization: Tailoring Training for Power Users

It’s not at all unusual for MLS organizations to be disappointed by the limited adoption of MLS tools among top-producing members. Despite the undeniable benefits these tools offer, many power users seem reluctant to fully embrace them. Since top producers are the ones driving the success of a real estate market, it is imperative to find ways to engage them with training designed for the unique needs of those that complete several transactions per month. 

By |2025-03-16T06:22:27-07:00April 29th, 2024|MLS, MLS Insights, Product Management, Real Estate Technology|Comments Off on Maximizing MLS Tool Utilization: Tailoring Training for Power Users

Safeguarding Success: How to mitigate risk from potential DOJ mandates and other outside threats

In the ever-evolving landscape of the real estate industry, Multiple Listing Service (MLS) executives face a myriad of risks that have the potential to disrupt operations, tarnish reputation, and compromise data integrity.  In such a dynamic environment, proactive risk management is not just advisable — it's imperative. In this article, we'll explore the importance of “scenario planning,” or anticipating and mitigating the worst-case scenario within MLS organizations, and we’ll outline strategies for fostering a culture of preparedness and adaptability.

By |2025-03-16T06:21:38-07:00April 25th, 2024|Industry Observations, MLS, MLS Insights, Strategic Planning|Comments Off on Safeguarding Success: How to mitigate risk from potential DOJ mandates and other outside threats

Is it time to trim the punitive tone off Compliance Communications?

MLS executives deeply understand the critical role compliance plays in maintaining data accuracy and integrity within their systems. Through the hundreds of thousands of subscribers we have surveyed via the WAV Group Customer Experience Index, we have noticed a correlation between the severity of the tone of compliance communications and overall MLS satisfaction.  The way that an MLS communicates compliance issues to its members can significantly impact their perception of the organization and the strength of their collaborative relationship. Finding the right balance between creating a sense of urgency and duty, and angering or frustrating subscribers is a very difficult line to draw. 

By |2025-03-16T06:18:52-07:00March 25th, 2024|MLS, MLS Insights|2 Comments

Enhancing Real Estate Sales: The Crucial Role of Technology Training

I think we can all agree at this point that keeping up with technological advancements is no longer a choice but a necessity for success. However, amid the excitement of embracing new technologies, the practical application often gets overlooked. This oversight can hinder agents from leveraging technology to its full potential, especially when it comes to optimizing the sales process.

By |2025-03-16T06:17:14-07:00March 14th, 2024|Associations, MLS, MLS Insights, Real Estate Technology|Comments Off on Enhancing Real Estate Sales: The Crucial Role of Technology Training

Building Bridges: The Case for Statewide Standardized MLS Rules

Real estate agents and brokers are no strangers to the challenges posed by multiple listing service (MLS) systems operating across different regions. This was highlighted in recent results from the WAV Group Customer Experience Index survey, which revealed agents’ and brokers’ desire for consistency in rules and regulations across all MLS systems statewide.

By |2025-03-16T06:16:27-07:00March 5th, 2024|MLS, MLS Insights, Research|Comments Off on Building Bridges: The Case for Statewide Standardized MLS Rules