Buyer Search Feature in MLS Systems

MLS systems have had buyer-servicing portals for years. An agent configures a buyers search criteria, and the buyers representative and buyer are notified whenever a listing matches their search criteria. The system is elegant, informative and works perfectly. But there is a new feature trying to put down roots in this ecosystem that may introduce interesting results an enhanced buyer registration feature of the MLS. Many agents go to Tour Meetings and Office Meetings where they talk about buyer needs all in hopes of finding an agent with a listing. Curious really, since all of the listings are in the [...]

By |2018-05-03T21:25:52-07:00February 9th, 2011|Broker-Agent Information, Main category, MLS Insights|Comments Off on Buyer Search Feature in MLS Systems
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Rapportive for Real Estate

If you are a small company or want to have a personal account outside of business, you probably have a Gmail account. GMAIL account are also cool because they integrate so well with other contact and email rich technology platforms like Social Networks. As you probably know, you can inport all fo your GMAIL contacts into Facebook, Linkedin, Twitter, Skype, and an million other products by simply entering your gmail email address and password. One really cool think that is beginning to happen - every so slowly - but people are beginning to use GmailL.com as thier primary email client [...]

By |2018-05-03T21:25:53-07:00February 5th, 2011|Broker-Agent Information, Main category, MLS Insights|Comments Off on Rapportive for Real Estate
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The Power of Benchmarking – MFRMLS Experiences New Heights in Customer Satisfaction

The Power of Benchmarking WAV Group strongly believes that you cannot accomplish what you cannot measure. How do you know if your customers are loyal fans and would recommend you to others? By asking them, of course.   And not just asking them on occasion, but every time anyone in your organization connects with them in any way. We have witnessed significant improvements in customer satisfaction when a MLS regularly measures satisfaction levels and then, of course, continues to improve in the areas where they have received suggestions for improvement. Why does satisfaction matter? After all MLSs for the most part [...]

By |2018-05-03T21:25:53-07:00February 4th, 2011|Main category, MLS Insights|Comments Off on The Power of Benchmarking – MFRMLS Experiences New Heights in Customer Satisfaction
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CoreLogic Marketlinx publishing InfoNet Licensing partners

The places one finds business intelligence these days….. Twitter! If you follow@marketlinxnews on twitter, you will see their rather casual announcements of each instance that an MLS or Association enters into a licensing agreement for InfoNet.InfoNet is CoreLogic’s data licensing program whereby they license active listing content from MLSs (and pay them for it) then sell access to the data via their AVM products to the federal government, banks, freddie, fannie, insurance companies and the like. Their only competitor in this marketplace is NAR’s subsidary, the Realtor Property Resource. They also build an AVM called the RVM (Realtor Valuation Model) [...]

By |2018-05-03T21:25:53-07:00February 3rd, 2011|Main category, MLS Insights|Comments Off on CoreLogic Marketlinx publishing InfoNet Licensing partners
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MLSs need to protect their brand

Real Estate agents and brokers somehow believe that the keyword “MLS + CityName” is an important search term to drive qualified visitors to their website. According to the WIN Reports by WAV Group - these agents and brokers are correct! The search term MLS+cityname, like San Francisco MLS is very popular - and this is true of every metropolitan area that we study. The reasoning is also sound - the MLS has the most accurate and complete listing data on the internet and it is a great place to find a qualified agent. Why wouldn’t a consumer want to start their real [...]

By |2018-05-03T21:25:53-07:00February 3rd, 2011|Main category, MLS Insights|Comments Off on MLSs need to protect their brand
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MRED sets standard of excellence in MLS press communications

WAV Group tries to highlight Standards of Excellence by MLS service providers. This one caught our eye today. MRED is among the largest and most progressive MLS service providers in the nation - serving more than 40,000 subscribers and hosting a leading level of property records. In a press release today, they received national press coverage regarding the health of the real estate market in Chicago and surrounding marketplace they serve. Moreover, the press release highlights how vital the MLS service is to agents, brokers, appraisers and the consumers that they serve. Components of the press release that are newsworthy [...]

By |2018-05-03T21:25:53-07:00January 31st, 2011|Main category, MLS Insights|Comments Off on MRED sets standard of excellence in MLS press communications
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Divided we get conquered!

Can’t we all just get along? Last week at Inman Connect in New York City, I was invited to share the Top 5 questions MLSs should address in the next year.  I reserved one of my five points to one of the key dysfunctions I have observed in our industry - Internal Squabbling.   As the market gets tighter and budgets gets strained, we see more and more examples of discord between real estate organizations supposedly all designed to serve the needs of real estate professionals.  In some regions we see local real estate associations engaging in predatory practices, trying [...]

By |2018-05-03T21:25:54-07:00January 22nd, 2011|Broker-Agent Information, Main category, MLS Insights|Comments Off on Divided we get conquered!
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Real Estate Forms are falling apart

As a consulting firm, we see the best and the worst sides of our industry. We see cooperation among likeminded people moving the industry forward, and we see what happens when those same likeminded people begin to disagree. It is not our station to pick sides, but rather like an attorney or a doctor, we advise our clients on the best way to win or get well. On the issue of forms, WAV Group is not on either side - but a mess is a foot; and profit may come in the way of progress. There are a couple of [...]

By |2018-05-03T21:25:54-07:00January 21st, 2011|Main category, MLS Insights|Comments Off on Real Estate Forms are falling apart
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Press Release: Kurt von Wasmuth Named President and CEO of RML

Kurt von Wasmuth FOR IMMEDIATE RELEASE: January 8, 2010 Kurt von Wasmuth Named President and CEO of RMLS™ RMLS™ Board of Directors promotes companys Senior Vice President   PORTLAND, Ore. RMLS™ (Regional Multiple Listing Service), the largest Realtor®-owned multiple listing service in the Northwest, announced the promotion of Kurt von Wasmuth to President and CEO today. Von Wasmuth joined RMLS™ in 1998 as a Help Desk Technician and most recently served as Senior Vice President. He has also held management positions in training, communications and information services within the company. He holds a Bachelor of Arts from the University of [...]

By |2018-05-03T21:25:54-07:00January 11th, 2011|Broker-Agent Information, Clients, Main category, MLS Insights, Our Company|Comments Off on Press Release: Kurt von Wasmuth Named President and CEO of RML
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WAV Group at Inman NYC

WAV Group partners, Mike Audet, Marilyn Wilson, and Victor Lund will be attending Real Estate Connect in New York City this week. Marilyn Wilson of the WAV Group will be supporting the conference by participating as a moderator and speaker on the MLS track. Be sure to check the schedule for details. If you would like to meet with us at the conference, please call us in advance to schedule some time, or stop by the RE Technology booth and ask Melissa McHone to track us down. As many of you know, WAV Group partners provided venture funding to RE Technology [...]

By |2018-05-03T21:25:55-07:00January 7th, 2011|Main category, MLS Insights|Comments Off on WAV Group at Inman NYC
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Technology Company Seeks New Product Manager

WAV Group has been retained to help Courthouse Retrieval System (CRS) recruit a new Product Manager, with knowledge of the real estate and/or banking industry, to work from the company’s Knoxville location, who will oversee development of the requirements and ongoing enhancements for each of the CRS products and also identify new areas for product development.   For more information or to apply for the position please contact Mike Audet at mike@wavgroup.com 716-839-4628, or Marilyn Wilson at 805-473-9119.  The full job description is listed below.         POSITION TITLE: Product Manager REPORTS TO: Chief Operating Officer CLASSIFICATION: Exempt [...]

By |2018-05-03T21:25:55-07:00January 6th, 2011|Broker Technology Research, Broker-Agent Information, Main category, MLS Insights, Press Releases, Product Management|Comments Off on Technology Company Seeks New Product Manager
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WAV Group Property Indexing White Paper

WAV Group is proud to release this property indexing white paper to explain NAR’s policy on indexing listings. The paper provides an overview of indexing, the process used by search engines to catalog information on the internet. Click the image to download the paper for free. In order for MLSs to enforce IDX rules and regulations, they must understand indexing. Furthermore, anyone operating an IDX website needs to understand indexing and the advantages that it offers to search engine optimization and online competition. Non-IDX property search websites like Trulia, realtor.com and others have been indexing listings for years, and as [...]

By |2018-05-03T21:25:56-07:00December 12th, 2010|Main category, MLS Insights, Reports, Suveys and Research|Comments Off on WAV Group Property Indexing White Paper
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