A factor that tends to be considered when choosing an MLS service provider is how many customers they have won or lost recently - particularly when some of those customer losses are large, costly, and well-publicized. And if that is not a formal consideration, when an MLS vendor looses a major customer, it is often on the mind of sourcing MLS organizations. In fact many companies that I have spoken with over the past 12 months have actively excluded some MLS vendors from their short list due to rumors or reports of customers lost. These types of metrics tend to [...]