Create Raving Fans! 5 Gotta Haves for your 2023 MLS Budget

WAV Group conducts more subscriber satisfaction research for MLSs than anyone else in the country, including our industry first Customer Experience Index.  We have a depth of understanding of the key drivers of satisfaction and perceived relevance for MLS organizations. Here’s the 5 key opportunities for improving your MLS’ satisfaction and relevance as you move into 2023: Go TO Your Members Create a Field Support/Training Team There is NOTHING that drives up customer engagement and satisfaction for MLSs more than a team of customer servants that go out into the field, attending office meetings, broker events and community events.  These [...]

By |2023-05-08T07:18:52-07:00May 8th, 2023|How to Make Strategic Planning Really Work in your MLS, MLS Insights, Strategic Planning, WAVes of Change|Comments Off on Create Raving Fans! 5 Gotta Haves for your 2023 MLS Budget
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CRMLS Makes Move to Become Property-Centric MLS

California Regional MLS(CRMLS) announced that it is making an aggressive move to become a property-centric MLS by forming a comprehensive partnership with Local Logic, Traditionally, MLS technologies have focused mainly on active, pending and recently sold properties. For agents to be successful today however, they need to be able to provide much broader real estate intelligence to their prospects and clients. Consumers are turning to agents for education on every element of a neighborhood, market and region.  They’re looking for advice and counsel on everything from the proximity of power lines to family-friendliness and a whole bunch more. 

By |2023-05-05T07:32:33-07:00May 4th, 2023|Announcements, MLS, MLS Insights, Press Releases, Real Estate Technology|Comments Off on CRMLS Makes Move to Become Property-Centric MLS
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UtahRealEstate.com and New Mexico MLS Ink Data Share Deal

UtahRealEstate.com has inked a deal with New Mexico MLS to share some of the data available between two neighboring western states. The release also says that NMMLS will eventually be able to offer some of the UtahRealEstate.com technologies to their subscribers as well. As more and more MLS data comes together, it provides brokers the opportunity to save money on multiple MLS subscriptions. It also simplifies their ability to roll up data from multiple markets.

By |2023-05-04T07:20:41-07:00May 4th, 2023|Associations, MLS, MLS Insights, Press Releases|Comments Off on UtahRealEstate.com and New Mexico MLS Ink Data Share Deal
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New Mexico MLS and Roswell Association of REALTORS MLS Join Together

WAV Group would like to congratulate the New Mexico MLS and the Roswell Association of REALTORS(R) for coming together to expand the listing exposure and lead generation capabilities for New Mexico REALTORS(R). Owned by the New Mexico Association of REALTORS(R), New Mexico MLS was formed to provide professional MLS services to several associations across the state. The combined entity now represents approximately 1150 subscribers and makes it to the second largest MLS in the state. The more ways we can find to collaborate to help brokers succeed, the stronger our industry becomes!  

By |2023-05-02T09:11:59-07:00May 2nd, 2023|Associations, MLS, MLS Insights, Press Releases|Comments Off on New Mexico MLS and Roswell Association of REALTORS MLS Join Together
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NNRMLS study reveals that properties promoted on the MLS sell for more than off-MLS homes on average.

On average, a listing on the multiple listing service yielded a 17% premium in sales price over similar properties sold off-MLS independent of other variables. For a typical home, this resulted in a $55,250 increase in sales price. This study is consistent with studies conducted in other markets as well. It makes sense that a property promoted by hundreds of IDX feeds enabled by the Multiple Listing Service, plus the exposure to the most qualified network of industry professionals in the local MLS region would generate the most buyer interest.

By |2023-05-02T08:30:38-07:00May 2nd, 2023|MLS, MLS Insights, Press Releases, Research|Comments Off on NNRMLS study reveals that properties promoted on the MLS sell for more than off-MLS homes on average.
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Maine Listings Names Denise Libby as Their New Chief Executive Officer

The Search Committee for Maine Listings went through an exhaustive search and due diligence process to identify several qualified candidates. Ultimately, they chose Denise Libby, the organization’s current Chief Operating Officer to take the organization to its next level of growth and relevance.  Maine Listings is one of the most highly rated MLSs in the country according, to the WAV Group Customer Experience Index. Denise is perfectly suited to build on all the great work that has been implemented to date. 

By |2023-04-27T06:54:19-07:00April 27th, 2023|Announcements, MLS, MLS Insights, Press Releases|Comments Off on Maine Listings Names Denise Libby as Their New Chief Executive Officer
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Town Hall Meetings Can Help Your Customers Know That Your MLS is Headed in the Right Direction

Organizational success is heavily reliant on the satisfaction of its customers. The local Multiple Listing Service (MLS) plays a pivotal role in creating a business-friendly environment that enables agents and brokers to maximize the potential of their businesses. However, the effectiveness of the MLS's efforts to address customer needs is dependent on the clarity of its organizational goals and its ability to communicate them effectively.

By |2023-04-06T07:40:18-07:00April 6th, 2023|Associations, MLS, MLS Insights|Comments Off on Town Hall Meetings Can Help Your Customers Know That Your MLS is Headed in the Right Direction
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Getting ready to pass the Baton of Leadership – A practical guide to Succession Planning

Succession planning is a crucial aspect of any organization, and the real estate industry is no exception. It is no secret that there is a significant talent gap in the industry with aging boomers who have experience and the up and coming leaders that have not yet had chances to be tested. Those new leaders will bring fresh ideas and renewed energy to your organization, if you nurture them. The BATON framework can help real estate organizations ensure that they have a smooth transition of leadership, and that their business continues to thrive for years to come.

By |2023-04-03T12:10:18-07:00April 3rd, 2023|Associations, MLS, MLS Insights, Recruiting|Comments Off on Getting ready to pass the Baton of Leadership – A practical guide to Succession Planning
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Two Midwest MLSs Launch IntraMatrix Data Share

CoreLogic has created a data sharing application that allows Matrix customers to add a tab in Matrix that opens a read-only-view session in another Matrix powered MLS. Northwestern Wisconsin MLS and adjacent NorthstarMLS are among the first MLSs to use the data sharing feature.

By |2023-03-15T17:55:06-07:00March 16th, 2023|Data-Driven Culture, MLS Insights, Real Estate Technology|Comments Off on Two Midwest MLSs Launch IntraMatrix Data Share
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[WEBINAR] The Future of MLS Customer Satisfaction: The WAV Group Customer Experience Index Report

The real estate industry is challenging and agents today need all the support they can get to keep their businesses successful. That's why it's important to take advantage of tools and resources that can help improve the MLS experience for your subscribers. The WAV Group Customer Experience Index (CXI) Report is one such tool that provides comprehensive insights into customer satisfaction, and it's something that every MLS organization can benefit from. 

By |2023-04-03T12:13:26-07:00March 9th, 2023|MLS, MLS Insights, Webinars|Comments Off on [WEBINAR] The Future of MLS Customer Satisfaction: The WAV Group Customer Experience Index Report
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Clear brand messaging and value proposition is important for your MLS

As real estate professionals, your customers understand the value of building brand awareness and communicating their value proposition. As a multiple listing service, you should never take for granted that your customers know you and truly understand all you can offer them. One of the insights the WAV Group Customer Experience Index revealed is that sometimes REALTOR associations that also run an MLS could improve customer satisfaction by more clearly communicating the MLS’s brand and value proposition, separate from the association.

By |2023-03-09T11:58:12-08:00March 9th, 2023|Marketing, MLS, MLS Insights|Comments Off on Clear brand messaging and value proposition is important for your MLS
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