Without DATA, you’re just another person with an opinion.

Research and Surveys

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Custom Internet Surveys

WAV Group builds and executes custom surveys to meet your business needs. Surveys are a fast, effective and affordable tool to better understand your target audience, whether they are your members, agents or consumers.WAV Group will handle the entire survey process from needs assessment and building the instrument to releasing the survey and analyzing the results.

Focus Groups

For years, successful companies have used focus groups to “test the waters” and fine tune their business approach prior to rolling out new products and services. Focus Groups provide immediate feedback and validation allowing your organization to reduce risk and optimize return with any new undertaking. So whether your technology company is getting ready to build specs for your next release, or your organization wants to assess your current products and services or with your members and customers, focus groups can minimize your risk and help insure a successful outcome. Call us to find out more details on how Focus Groups can assist your planning efforts!

PRO Research

We believe in many cases “pain causes change”! If you have ever been part of a service, product or technology release that did not gain the type of acceptance you anticipated looking back we would bet that it was more of a “vitamin” than a “pain killer”. Everybody knows they should take vitamins but face it, most of us don’t, or at least not every day. But when something is causing pain, we take action!   That is the foundation of PRO Research. WAV Group builds and executes custom process research to understand what is working and what isn’t to assist organizations in planning. Information gained from process research can improve software products, association services, member and consumer satisfaction. It can also be used as a valuable part of the overall strategic planning process. Contact us to find out how this research is designed, conducted and can help your organization.

Recent Insights

Simplifying Homeownership: WAV Group Unveils Survey Insights on Property Management Portals

January 9th, 2025|

At WAV Group, we were inspired to learn more about homeownership portals because of our own very real need to manage four personal properties. Managing properties in three distinct locations required us to keep track of preferred vendors for plumbing, heating, air conditioning, and other essential services. We also needed a way to memorialize vendors we used for repairs, painting, and landscaping. Additionally, we needed reminders for routine maintenance tasks. Managing one home is challenging enough, but managing four is even more complicated. Who remembers the last time they changed a furnace filter or cleaned out a dryer vent?

WAV Group Post-Settlement Survey Reveals restrictive Lockbox Policies Needs to be Reconsidered

October 9th, 2024|

Today, local Associations provide lockbox access only to their local members. Some provide 1-day access codes with an additional cost to those outside of their territory. Others flatly refuse to provide access to members of other associations or MLSs they deem competitive. In Louisiana, for example, there are three markets equidistant from one another. Two of the three have agreed to provide reciprocal access, yet refuse reciprocal access to the third.. This type of anti-competitive behavior is completely counter to earlier proposed agreements with the DOJ that required statewide lockbox access to all licensees.

Ambivalence Expressed about Association Services in WAV Group Post-Settlement Sentiment Survey

October 8th, 2024|

Local real estate associations play a crucial role in supporting agents and brokers, providing services that range from professional development to community engagement. But how do members perceive the value of these services? Our recent survey of real estate agents and brokers reveals valuable insights into which offerings resonate most and where associations might refine their focus to better serve their members.